FREQUENTLY ASKED QUESTIONS
WHERE ARE YOU LOCATED?
We're located in 470 Gen. P. Santos Street, Bangkal, Makati -- right behind Amara II Building on Evangelista Street. You can easily find us on Grab, Google Maps or Waze. Just type 'Cafe Seventy Six HQ - Makati'.
WHAT ARE YOUR OPERATING HOURS?
Our hours are Mondays to Saturdays 8:00 to 4:00 and we're closed on Sundays. We hardly take any days off except for Christmas and Holy Week to spend time and make coffee with family at home.
HOW DO WE ORDER?
Two ways. One, order thru the website or thru GrabFood for instant pick-up.
WHAT IS THE SHELF LIFE OF YOUR COFFEE?
Because our coffee is made fresh as you order, contains milk and without any preservatives, it can only stand 2-3 hours at the most in room temperature. In order for them to last a week, it is very important that they are refrigerated immediately upon delivery.
If there be any changes in texture and consistency (e.g. it has become thick or gelatinous), this could have been because it was left out for too long or exposed to heat, and is a sign that it is not safe for consumption anymore. Should you have received your coffee in this condition, please don't hesitate to reach out to us at 0917-1897676.
WHAT ARE YOUR PAYMENT OPTIONS?
We are a completely cashless café -- we accept payments through BPI, Unionbank, Gcash and Grabpay (Powered by Paynamics) as well as BDO (Manual Online or OTC Deposit).
HOW DO WE GET OUR ORDERS?
Instant Store Pick-Up
We are available for instant in-store pick-up personally by the customer or via your preferred courier app (e.g. Grab Express, Lalamove, Mr. Speedy etc.). Delivery fee booked through these couriers will be shouldered by the customer.
A prompt or alert will be received via SMS or email when your order is ready for pick-up. Once received, you may book a pick-up through your preferred courier app with the following details below:
Name: Café Seventy Six HQ - Makati
Address: 470 Gen. P. Santos Street, Barangay Bangkal, Makati City
You should provide your Order Name and Number provided upon confirmation to your rider for proper and organized dispatch of your orders.
Pick-up schedule is from 8:00am to 4:00pm from Mondays to Saturdays only. If orders are not picked up by 4:00pm onwards on a Saturday, your orders will be ready for dispatch on the following working day – Monday. If unavailable to book before closing time, you can book a rider for pick-up on the following working day.
Same-Day In-House Delivery Service
Our in-house delivery service covers the following areas:
- Select Pasig Areas specifically Valle 1-6, Ortigas, The Grove & Kapitolyo
- Select QC Areas specifically Eastwood, White Plains, Greenmeadows, Acropolis & Corinthian Gardens
- Select San Juan areas specifically Addition Hills, Wack-Wack & Greenhills
* Please take note that our in-house delivery service promises to deliver your orders within 24 hours without an estimated delivery time as we deliver in batches
We offer a Café Seventy Six in-house delivery service for a flat rate of Php 50.00, automatically added to your total amount due upon checkout.
A text will be received by SMS from our delivery rider once your orders are on the way and once the rider has arrived in the delivery address for proper and organized dispatch of your orders.
Café Seventy Six shall deliver your orders to the delivery address you have provided. Deliveries using this method are delivered by batch due to a limited number of riders. There is no specific time of delivery but guaranteed within 24 hours from time of order confirmation.
Delivery schedule is between 9:00am to 4:00pm from Mondays to Saturdays only. If orders were placed 3:00pm onwards on a Saturday, your orders will be ready for dispatch on the following working day – Monday.
In cases of unsuccessful or failed deliveries for reasons such as, but not limited to the following: Recipient cannot be reached, Inability to contact the customer through the phone number provided despite attempts made by delivery rider, Inability of our rider to fulfill the order due to insufficient logistical roads, Absences of reasonable or secure location to leave the ordered items – Café Seventy Six reserves the right to cancel the Order without refund or any other recourse to you.
IS YOUR COFFEE COLD BREW?
All our coffee beverages are espresso-based, ground, pulled and bottled as you order.
DO YOU SERVE HOT COFFEE?
By default, our coffee is delivered in room temp. bottles for home consumption. However, we have hot coffee available for curbside pick-up, take-out or thru GrabFood delivery.
DO YOU HAVE HEALTHIER OPTIONS?
Yes, we do! We offer soy milk and almond milk upgrades as well as zero calorie, zero glycemic sweetener using monkfruit sugar all for a minimal additional fee.
DO YOU OFFER 1L BOTTLES?
We don't -- this is to maintain the quality and freshness of our drinks.
DO YOU OFFER DISCOUNTS FOR BULK OR WHOLESALE?
We try to keep our prices as easy on the pocket as possible whether you get one bottle or ten. This is why we don't give out special discounts and prices remain uniform and the same. We do offer site-wide sales, discounts and deals from time to time though so do keep an eye out!
DO YOU ACCEPT RESELLERS?
To maintain the the brand's image and product quality, we are not yet open to resellers at the moment. Should we be open to this in the future, we will let you know!